I contacted Entertainment Earth today with the following email:
Hello!
I've got a question for you:
You advertised the EE exclusive 6 pack of Star Wars figures with the following words:
"stay tuned for our exciting new exclusive Star Wars Black Series action figure 6-pack! It contains 5 never-before-released figures all done with the super-articulation only available in Black Series figures."
This breathtaking set turned out to be Astromech droids.
Can you possibly imagine how disappointing this is to those who have a pretty good understanding of Star Wars action figures, the Black Series and know what super-articulation means among collectors and customizers?
Super-articulation means at least these points of articulation:
- ball jointed head
- ball hinged shoulders
- ball hinged elbows
- swivel wrists or hinged wrists
- swivel waist or ball hinged torso
- swivel hips or ball hinged hips
- ball jointed knees
- ball jointed ankles
This must be the biggest disappointment of the year so far.
As admin of a Star Wars action figure collector and customizer group on Facebook with a fan experience in Star Wars since 1978, I could tell you which figures would fly off the shelves or get into stockout quickly.
This is not going to be one of these.
Sorry to say that, but excitement turned into disappointment with the serious collectors and customizers upon seeing the first photos.
best regards,
Only two hours later, EE replied as follows:
Dear xxx,
Thank you for your e-mail. Our apologies for any frustration of inconvenience. Hasbro marketing provided the information we used to create our advertisements for this merchandise. We will forward your comments to our Hasbro liaison.
Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth.
Sincerely,
Edward Haller
Manager, Emerging Markets & Client Services