Okay so I'd been reading in various other forums about a lot of people receiving damaged goods here. I was hoping I was just reading about a vocal minority. Anyway, today my Rocket Firing Fett arrived in the mail. The white mailer box looked a bit beat up; but I still foolishly held out hope.
So I open up the box and not only are there THREE large creases in the card back as well as what looks to be a partial blunt object punch through, but Fett and his blister aren't even freaking attached to the card! As this forum is considered family friendly, I'll refrain from the words I used.
Standard response from Hasbro reps appears to be that replacement isn't possible as the Fett figure, or "the product" itself is in good shape. Okay, back up, if the packaging wasn't part of the deal in this case, then why did Hasbro's marketing department make a big deal of the figure being offered on a vintage card? And, why not save a few bucks and simply put the figure in a much smaller mailer box without the printed cardboard back, plastic bubble and tray? The vintage card IS, let me re-emphasize, IS part of the product. If you received a new TV and the screen was cracked, you don't hear of some lame support rep asking you if a picture actually appears on the screen. 'Cuz if it does, the screen just represents the outer packaging for the internal workings...?
I ordered a few more of these, but I don't want them if they come like this.
Ya know...I'm not big on conspiracy theorists but I can't help but wonder if a certain group of people employed at the figure redemption center are personally and privately offering MINT packaging Fetts on ebay.
