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Author Topic: Tech Support Help!!!  (Read 845 times)

Offline Schraith

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Tech Support Help!!!
« on: March 09, 2010, 11:48:59 AM »
Im trying to update my blu-ray player, the lady said i could download the update via the samsung website with a cd-r disc and just pop it in and it'll update, needless to say SHE WAS WRONG it wouldn't work.


I tried using a lan cable to hook the player up to my modem but i got the "no  cable detected" message.


She also said she was sending me a cd with the data on it, but I have my doubts and don't wanna wait 10 days.

Can anyone help?
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Offline Phatty

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Re: Tech Support Help!!!
« Reply #1 on: March 09, 2010, 04:01:51 PM »
Ya know, I just updated mine today as well.  I plugged mine into the router with a LAN cable and had to reset my modem to take effect.  You may want to try that, and also go into your settings and check out your network test settings.
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Offline narceron

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Re: Tech Support Help!!!
« Reply #2 on: March 10, 2010, 03:46:49 PM »
yeah, reset is a must.

A router would be easier...but since its samsung, I recommend the usb stick.

I did mine in like two minutes, no problems.

PLus, you can put photos and stuff on the stick and watch them on the big screen.
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Offline TheCloneCommander

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Re: Tech Support Help!!!
« Reply #3 on: March 10, 2010, 05:47:02 PM »
hey guys i too have a samsung Bluray but i have not yet needed to get any updates...
im just wondering what movies you have, that needed you guys to update? so that i know when i will be needing to....
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