Well it has been a minute or two since I add to this! Wow, where does the time go!
Ok, I will warn you I have a rant coming here.
So two weeks ago, I go to have new tires put on my wheels (first time I have done this as its a new truck) and after waiting four hours for them to get done as I was checking out and paying for the new tires (I like the Wal-Mart protection plan as you can find a Wally World anywhere) a tech walked up and said to make sure to put there were scuffs on the wheels before the work was done.
I was like hold up! There aren't any scratches or scuffs on my wheels. It is pretty much a brand new truck! I said we will have to go see about that. Well we go out to the parking lot and I see a huge scratch around the rim of the front driver side wheel that you can tell was just done. Part of the clearcoat from the wheel they scratched off was on the brand new tire! They said it was damaged like that before the work was done. I called bull on that!
So we get manager 1 who kept trying to say it was plastic. It was an alluminum wheel and what you are seeing is the damn clearcoat you guys scratched off that is now on the tire.
Then we get manager 2 who is a little better and says we have insurance to take care of things like this, but you will probably loose because it was noted on the print out that there were "scuffs" on the wheels prior to the work being done. I said wow isn't that convenient. I keep saying I wanted to take to the tech for his or her dishonesty, but they wouldn't say anything when I requested that. So I fill out their claim stuff and am promised I will get a phone call in a few days.
Fast forward a week and I get a letter (no phone call) that says if pay to get an ASE Certified mechanic to say they were damaged when the new tires were put on they will "move foward" with the claim. So I have to pay and get a mechanic to say they damaged my wheel! I mean take a look at this wheel and tell me any normal reasonable rational person couldn't tell the apparatus they use to get the new tire on the wheel didn't do this! I mean it is right around the daggone rim of the wheel!
Lesson of the day is that when you go to get new tires, take pictures of your wheels you are gonna have em put on so this doesn't happen to you. I guess I am gonna get a mechanic to say this so I can see where this goes from here. I will be very surprised if I get one cent from them.