Ok, I gotta vent right now cause I am boiling mad. So please take the below in that context.
Well yesterday I got my mail in rex finally after you guys have had yours for over a week only to find it had been horribly mangled at the hands of my posties yet again. O how I am disliking my postal workers for my home address right now. Ofcourse you guys have seen the result of their work over numerous boxes sent and variou other rantings and ravings. So, I stopped in to talk to the local postmaster who apologized and said he would look into it yet again. Yeah right. He finally blamed the company for faulty packaging. I told him the service here was "ridiculous". I am just gonna have to make sure I dont send to my home address anymore.
Ok so now I contact hasbro and they promptly say they can't take a return becasue the figure itself wasnt damaged. They say there are no more and ofcourse I said doesnt your promotion run till December? She didnt have an answer for that. She just kept saying over and over again that packaging issues are not a returnable issue. I then asked, "even if the packaging is part of the product that was bought"? She then said she would pass my concerns on. Yeah right. I told her so what you are saying is that if I had called and said the figure itself was damaged you could have replaced it? She said well yours wasnt so I can't replace it. I said that didnt answer my question. She said they may have pursued other options if the figure itself was damaged. Lesson here: if you call hasbro to talk about a damage issue, make sure the figure itself is "damaged" or they won't help you. So I told her thanks for nothing!
Bottom line is I have to order another if I want one. I guess somewhere along the line it got damaged. Whose fault was it? I dont know, but bottom line is I am left with a faulty product through no fault of my own either. I have a pretty good idea that the fault lies with my local posties, but am just unable to do anything about it. Guys if you have to send me packages, its probably a good idea to send em to my school addy here in a few weeks as I will be back to work. I may just have to use my mother and father in laws addy if I need to get a package over the summer. They at least seem decent. Some days it just stinks being a momc collector. There is just no way I would be satisfied with the figure. It is crushed in one corner, creased in another, and the j hook is bent, and the entire top of the card is bent at an awkward angle.
